Contact information
Contact Information
If you need help with an order, have questions about our comfort, massage, personal-care, and everyday wellness products, or need support with product use, shipping, returns, refunds, or suitability, you can reach Speso using the details below.
Brand
Speso
Phone
+1 (720) 970-3088
Business address
Speso
2020 N Academy Blvd Ste 261 PMB 4774
Colorado Springs, CO 80909
United States
Speso is an online-only store. Our address is not a public retail storefront, showroom, customer pickup location, warehouse collection point, or automatic return address.
Please contact us before sending anything to this address. Do not send returns, exchanges, damaged products, packages, or other items to this address unless our support team provides written instructions confirming that it is the correct destination for your order.
Customer support hours
Monday–Friday, 9:00 AM–5:00 PM Mountain Time.
Colorado Springs follows Mountain Time, observing Mountain Standard Time (MST) in winter and Mountain Daylight Time (MDT) during daylight saving time.
We aim to respond to most inquiries within 1–2 business days. Please include your order number when contacting us about an existing order.
For damaged, defective, incomplete, incorrect, or materially different products, please include clear photos of the item, packaging, and shipping label where possible. A short video may also help us assess a product-function issue.
What we can help with
- Product information and general suitability guidance.
- Order status, tracking, and delivery updates.
- Returns, refunds, and withdrawal requests.
- Damaged, defective, incomplete, or incorrect items.
- Product-use and care guidance.
Before you contact us
- Check your order confirmation for tracking and delivery updates.
- Check the product page for dimensions, materials, care, and intended use.
- Review the Shipping Policy and Return & Refund Policy.
- Include the order number for existing orders.